Requests to return unused, undamaged merchandise, for credit or refund, must be within 14 business days of the original ship date and be accompanied by a DAACP Returns Form. Form must be filled out and sent with part(s). Phone requests are not accepted. All returns must be shipped, FREIGHT PREPAID, to within 14 business days of receiving part(s). Returns must be in original packaging, unused, in saleable condition and returned with the original invoice and are subject to a 25% restocking charge. Orders cancelled after items have been processed or invoiced, are subject to a 10% restocking charge. Returned merchandise will be inspected and if damaged, a report emailed/mailed to the purchaser. Returned merchandise not accepted for credit will, upon customer's request, be returned freight collect or be scrapped within 20 business days of the date of notification. Restocking fee refunds are credited to the original purchasers credit card within 30 days or by company check. Customers with open accounts will be issued a credit to their account. makes no claim to the accuracy of the website applications and are to be used for reference only. If in doubt, please call or email. will to the best of our ability, replace any incorrectly shipped product with the correct product. No refunds will be issued for used items whatsoever. No refunds for shipping or installation cost whatsoever.

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